IVR

Communicate Professionally With Our IVR Solutions

Set up an IVR system to create a personalized, professional environment for your customers. Cater to their business needs smartly and deliver excellent customer service.

FoxXglove enables you to deliver a faster and richer customer experience with smart IVR solutions. Our IVR service comes with diverse features empowering different businesses across different industries.

BENEFITS

Let’s understand the value that an IVR brings to your Company

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Zero Investment
  • No hardware, no maintenance
  • Pay for what you use, no unnecessary overheads
  • No contractual obligations
  • 24x7 free support
  • Fast & easy set up
Boost Sales & Build Relationships
  • Build a professional and credible brand
  • Connect prospects with your sales team instantly
  • Instantly answer every call
  • Customer retention and referrals
  • Instant update to reports
Customer Centric
  • Save caller’s previous preferences
  • Smart selling -on hold music to play latest offers
  • Personalized greetings
  • Multi-level IVR
  • Gather customer feedbacks

FEATURES

An IVR can be used for a lot more than just routing the calls

Missed Call Tracking
Keep a track on all incoming calls, including the ones you have missed by your agents.
Call Recording
Automatic recording of every call for training, monitoring and quality purposes.
Personalization
Delight your customers with personalized greetings, local language and much more.
Admin Portal
Password-protected admin portal gives you the power to manage the campaign with ease.
Call Forwarding
Our solution enables forwarding of calls to any number if not answered at the original extension.
Unlimited Channels
Address any number of calls simultaneously to ensure you don’t miss any call.

Transforming Your Business With IVR

  • Customized welcome greetings for your business.
  • Multi-level IVR to streamline call flow to right departments.
  • Statistical reporting to track caller’s response.
  • Touchtone and speech recognition technologies.

FREQUENTLY ASKED QUESTIONS

For those who have gotten familiar with IVR recently, here are few FAQ’s


Is there a trial version for FoxXglove IVR?

Yes, FoxXglove has a fully functional trial version that can be availed for a period of 15 days.

How to manage the IVR system?

It’s easier than you think. Get access to FoxXglove self-service dashboard system and track team performance and available balance. You can also access call recordings, even customize call routing rules and much more.

How long does it take to set up and is it free or chargeable?

We can get you started within 2 to 3 hours. There’s no set-up cost and no need for additional hardware.


How can I shift from my existing IVR service provider to FoxXglove?

It’s simple! All you need to do is get a No Objection Certificate from your existing operator which allows you to take control of your number and accordingly, you can forward your calls to the same number hosted by FoxXglove IVR.

Can I kick start the service with a prepaid plan?

Yes, the service is available with a prepaid plan. You purchase credits in advance. These credits will be deducted according to the number of calls addressed by IVR.

If there are no credits in my account, will I still receive calls?

We send you an advance notification when your balance is low. You can also monitor your account balance by logging on to the self-service portal so you never run out of credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

Call Now:+91-999-059-9399